We use the following services for the delivery of your order :

DPD Classic > delivery solution at your workplace, average delivery time 24 / 48h

DPD Predict > delivery by appointment. Reception on the day of the shipment of your order of an SMS proposing slots of delivery (3H), requires a valid mobile phone number. The time slot is reduced to 1h on the day of the touring of your package. Average time taken 24 / 48h

DPD PickUp > delivery of your package to a point of proximity of the network Pickup service (5500 relay points spread over the national territory), you are informed of the availability of withdrawal of the parcel in points by an e-mail notification. You have 9 days to present yourself at the relay point to withdraw your order in which case the parcel is returned directly to the sender.

In the case of non-conformity of the delivered product or if damage it should be indicated on the delivery note of the deliveryman. Your reserves will ensure you are compensated. The deadlines are given as an indication notably for reasons of major forces such as strikes or bad weather preventing the delivery, which can not give rise to any cancellation of the order. In the event that the buyer is absent at the time of the delivery, he will have to approach the carrier to organize a new delivery or to withdraw his order to the deposit.